FAQS

Have any questions?

Delve into a comprehensive list of frequently asked questions, commonly inquired by new clients, to gain a better understanding of their typical concerns and curiosities.

1

What areas do you serve?

We are based in Leicester and primarily serve the East Midlands region. However, we are not restricted to this area and are able to take on projects in surrounding regions and London depending on availability and project scope.

2

Do you offer free quotes for your services?

Yes, we provide free, no-obligation quotes for all our services. Our team will assess your needs and provide a transparent and detailed estimate.

3

How experienced are your plumbers and technicians?

Our team comprises highly skilled and experienced plumbers and technicians who have been working in the industry for several years. We ensure continuous training and development to stay updated with the latest industry standards and technologies.

4

Can you help with bathroom adaptations for the mobility impaired elderly or disabled?

Absolutely, adaptive bathrooms are one of our specialties. We understand the unique requirements for accessibility and safety, and we can transform your bathroom to make it more comfortable and accessible for elderly or disabled individuals.

5

Do you offer any warranties or guarantees on your work?

Yes, all of our work is backed by a comprehensive 12 month warranty, ensuring that you are fully protected in the unlikely event of any issues post-completion.

6

Are you fully licensed and insured?

Yes, SCI Group is fully licensed and insured, providing you with peace of mind knowing that you are dealing with a reputable and professional company.

7

Do you offer any sustainable or eco-friendly options?

Yes, we are committed to sustainability and offer a range of eco-friendly and renewable energy solutions to help reduce your carbon footprint and save on energy costs.